Can I access any tutorials for flower design and technique?
The Plumpton College website will show you design technique
Where do your flowers come from?
From our own British glasshouses
When can I order?
We can accept orders Monday through to and including Thursday. Next day delivery is available on orders made by 11am.
How can I track my order?
When ordered, DPD will contact you via the email you have provided. This will include a tracking number which you can use to track your order with them.
Do you have a minimum order value?
Yes. 25 stems at £1.50 each plus VAT, plus £5 delivery in one box.
Can I order many weeks in advance?
No, we accept orders a week in advance.
Why does the price of the flowers keep changing?
This is due to demand and season.
How are my wholesale flowers packed?
They are packaged in foam, in boxes. These come as a box of 25.
Where do you deliver?
All of mainland UK.
Do you charge for delivery?
Yes, £5 per box of 25 stems.
How are they delivered and by what size van?
Our stems are delivered by DPD, by one of their delivery vans.
Can I amend or delete an order after it has been placed?
No.
What are your opening times?
Orders can be placed any time online. However, must be placed by 11:00am for next day deliver Monday to Thursday.
Which payment methods do you accept?
All major credit and debit cards via Worldpay online via our website.
What is your refund policy?
Since our website is offering perishable goods, we do not provide refunds after the product is shipped, which you acknowledge prior to purchasing any product on the website. Pl ease make sure that you have carefully read the product description before making a purchase. If you would like to make a warranty claim, you may contact us using our phone or email address.
FAQs
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